Helping you deliver standout event experiences
Overview
Last-minute issues when an event is about to start creates stress and even panic. RequestIT enables event organizers or attendees to request assistance with any unforeseen problems. Onsite facilities staff are notified in real-time to provide immediate support and resolve the issues
What it does
RequestIT simplifies event management by enabling attendees and organizers to quickly report issues via location-specific QR codes. Whether it’s facilities, AV, IT, catering, or other needs, users can instantly request assistance.
Support staff receive real-time notifications via text or email, ensuring rapid responses to any request.
RequestIT integrates with OPS from 7 Point Solutions by syncing requests with events in OPS for enhanced efficiency.
Why it’s so effective
RequestIT minimizes disruptions by providing immediate support, keeping events running smoothly and reducing stress for organizers and attendees.
The platform also tracks recurring issues, offering valuable insights to improve staff training, technology, and other event aspects. By identifying patterns, RequestIT helps institutions proactively plan and prevent future disruptions, ensuring continuous event optimization.
