Touchwork CX Resources

Explore our extensive collection of blogs, case studies, insights, videos, and downloadable content that offers in-depth analysis and solutions for improving customer experience (CX) and trends. Discover how we can help enhance your CX and engagement.

Webinar: Supporting Safer Campus Dining: How Dietitians Are Improving Allergen Management & Student Experience

The benefit of real-time feedback and survey solutions in healthcare and senior living

Reducing Campus Food Waste While Supporting Student Wellbeing

Beyond the office: Getting to know August Edmunds

Webinar: How Airports Are Using Real-Time Insights to Improve Performance and Experience

How Sacramento International Airport Improved Facility Responsiveness Across a Complex Airport Environment

Case Study: How UMass Dining Builds Student Trust and Improves Service with Data Driven Insights

Webinar: Delivering Seamless Event Support in Higher Education

Webinar: Delivering Seamless Event Support in Higher Education

How Real-Time Feedback and Operational Audits Power Efficiency and Growth

Case Study: Transforming the Event Experience: How Colorado State Streamlined Support for Organizers and Staff

Powerful Enhancements from Touchwork That Drive Efficiency and Satisfaction

Serving Up Insights: How Data Helps Food Service Providers Grow and Retain Clients

Beyond the office: Getting to know Armando Navarro

AHF Coffee Talk: Enhancing Patient Feedback with Touchwork

Case Study: Improving patient satisfaction and operational efficiency at Centra Health

Enhancing campus dining: Touchwork powers the NACUFS customer satisfaction benchmarking survey

Simplifying the hiring process: How Dartmouth improved employee recruitment with text-based solutions

Customer experience through a CFO’s lens: How CX metrics mirror financial reporting

Improving student health services with real-time feedback: Lessons from Georgia Southern University

Webinar: Collecting and making sense of campus feedback with AI

Beyond the office: Getting to know Jennifer Wood

Ready to optimize your business with better customer experiences?

Let’s connect for a discovery call and explore your requirements!