Food Services
Enabling food services to gain real-time feedback
institutions that already use the power of Touchwork
Why it’s so effective
Touchwork helps food service providers enhance the customer and patient experience by delivering real-time feedback, surveys, and audit solutions that drive informed decision-making and continuous improvement. Whether in healthcare, education, or hospitality settings, Touchwork’s platform empowers teams to gather instant insights from diners, monitor service quality and safety standards, and respond proactively to issues as they arise. By streamlining data collection and providing actionable analytics, Touchwork enables providers to boost satisfaction, ensure compliance, and operate more efficiently.
Food Services Products
Touchwork offers a suite of food service solutions including real-time feedback tools, customizable satisfaction surveys, digital audits, and service recovery alerts designed to optimize every aspect of the dining experience.
Our solutions are SOC 2-compliant, ensuring data is handled with the highest standards of security and confidentiality.
The Touchwork Platform
Touchwork’s solutions are built on the powerful and flexible cloud-based Kinetica CX platform and can be used individually or in any combination. They provide results in real-time with advanced drill down reporting and analysis capabilities. They are quick to deploy, require no on-site IT support and are optimized for use with mobile devices.
Additionally, Abda, our AI-powered Data Analyzer, processes large volumes of your feedback and audit data, transforming it into actionable insights that drive faster, data-driven decision-making.
Committed to the highest standards of security and compliance, our platform is SOC 2 Type 2 compliant, ensuring robust data privacy and protection.
Touchwork offers stand-alone subscription based solutions or bundles them into packages based on client’s needs. Our enterprise licensing model enables unlimited access to the full platform and solutions.
Areas of Application
TxtandTell In-the-moment feedback solution
ShopandTell Mystery shopping solution
TouchandTell Tablet based feedback and marketing solution
CheckandTell Inspections, Audits and Surveys
ShowandTell Digital Comment Boards
Ready to optimize your business with better customer experiences?
Let’s connect for a discovery call and explore your requirements!
