Touchwork CX Resources

Explore our extensive collection of blogs, case studies, insights, videos, and downloadable content that offers in-depth analysis and solutions for improving customer experience (CX) and trends. Discover how we can help enhance your CX and engagement.

Serving Up Insights: How Data Helps Food Service Providers Grow and Retain Clients

Beyond the office: Getting to know Armando Navarro

AHF Coffee Talk: Enhancing Patient Feedback with Touchwork

Case Study: Improving patient satisfaction and operational efficiency at Centra Health

Beyond the office: Getting to know Mary Buck

Enhancing campus dining: Touchwork powers the NACUFS customer satisfaction benchmarking survey

Simplifying the hiring process: How Dartmouth improved employee recruitment with text-based solutions

Customer experience through a CFO’s lens: How CX metrics mirror financial reporting

Improving student health services with real-time feedback: Lessons from Georgia Southern University

Webinar: Collecting and making sense of campus feedback with AI

Beyond the office: Getting to know Jennifer Wood

eBook: A guide to implementing real-time feedback systems in higher education institutions

Food safety in campus dining: Strategies for success

Boosting campus engagement: Best SMS marketing practices

The critical need for vigilance in food allergy management

Webinar: Creating allergy-conscious dining environments

Touchwork and Envision Strategies: Partnership in Technology and Consulting Services

Beyond the office: Getting to know Aaron Turcios

Insights from our recent customer satisfaction survey

Mystery shopping for managing and elevating campus CX

Creating a student-centric campus: How CX monitoring tools drive success

The importance of benchmarking surveys in performance analysis

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