Ryan Greene | Senior Director
Students appreciated the instantaneous text responses, which helped alleviate negative publicity during a busy first semester of self-operation. Throughout our first year, we were able to quantitatively track our improvement in each dining unit with extensive data points and large sample sizes
Helena Roussouw | Retail Customer Experience Manager
Touchwork is the business to work with if you want a team that is always accessible, adaptable to your company’s needs, dependable, and a joy to collaborate with on various projects. For your company, nothing is too much or too personalized; they make it happen and provide solutions that are effective for you. Thank you […]
Robbie Barrigan | Cleaning Quality and Compliance Manager
Touchwork designed a tailored audit system that monitors our performance in meeting the businesses service standards requirements. We are delighted with the highly effective system they have introduced in helping to maintain good service standards for our customers.
Johnson & Johnson, South Africa
We are able to engage with our consumers in real-time. By responding to consumer complaints promptly and keeping them involved throughout the process, we effectively manage and close the feedback loop. This feedback is crucial to Johnson & Johnson as we aim to retain consumer loyalty and provide an excellent consumer experience.